77k Terms and Conditions
Please read these terms and conditions carefully before using the 77k platform. By registering, you are considered to have read and accepted these terms.
General Provisions
Introduction and Applicability
77k is an online sports betting and casino platform operated for players in Bangladesh. These terms and conditions ("Terms") apply to the 77k website, mobile version, and all related services.
By opening an account, logging in, or using any service on the 77k platform, you are considered to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
These terms are written in Bengali. In the event of any interpretation dispute, the Bengali version shall take precedence.
Age Restriction
77k services are available only to individuals aged 21 or older. It is strictly prohibited for any minor to create an account or use the platform.
- You must confirm your age at the time of account registration.
- 77k may request an identity document or other papers at any time for age verification.
- Providing a false age will result in permanent account closure and all funds may be forfeited.
Account Rules
Account Registration
To create an account on 77k, you must provide accurate and complete information. The following conditions apply:
- Each individual may create only one account. Operating multiple accounts is prohibited.
- The name, phone number, and payment details provided at registration must be accurate.
- If you wish to make changes to your account information, please contact the support team.
- Keep your account password and login details confidential. You bear full responsibility if they are shared with a third party.
- Accounts may not be transferred or sold to any third party.
Identity Verification (KYC)
77k conducts identity verification as needed to ensure safe and fair service. As part of this process:
- A copy of a National ID (NID), passport, or driving licence may be requested.
- Verification may be mandatory before withdrawals or for large transactions.
- 77k reserves the right to hold payment processing until verification is complete.
All submitted information is protected by SSL encryption technology and is used solely for verification purposes.
Account Closure and Suspension
77k may suspend or close an account without notice under any of the following circumstances:
- Violation of any clause of these Terms.
- Evidence of fraud, deception, or misconduct.
- Operating multiple accounts.
- Providing false information or failing to cooperate with identity verification.
- Suspicion of account hacking or unauthorised use.
Users may also request account closure at any time through the support team.
Deposit and Withdrawal Rules
Deposits
77k currently accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳300 (for each method).
- Deposit transactions are generally credited to your balance instantly.
- The name on your payment method must match the name on your account. Payments from a different name may be rejected.
- No hidden charges apply to deposits.
Withdrawals
Withdrawal requests generally take between 15 minutes and 2 hours to process.
- Minimum withdrawal amount: ৳1,000.
- Withdrawal requests will only be processed to the same payment method used for the deposit.
- Bonus wagering requirements must be met before making a withdrawal.
- 77k reserves the right to review withdrawals in cases of suspicious activity.
- Where applicable, withdrawals may be held until identity verification is complete.
Standard withdrawal processing time: 15 minutes to 2 hours. Bank transfers may take a little longer.
Bonus and Promotion Rules
Welcome Bonus
New members receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.
- Example 1: Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
- Example 2: Deposit ৳12,000 → maximum ৳5,000 bonus → total balance ৳17,000.
- The welcome bonus applies to the first deposit only.
- Each user is eligible to receive this bonus only once.
Wagering Requirements
Bonus funds must meet the specified wagering requirements before withdrawal.
- Welcome bonus wagering requirement: 25x (bonus amount × 25).
- Bonus balance cannot be withdrawn before the wagering requirement is met.
- Not all games may contribute equally toward meeting the wagering requirement — contact support for details.
- Wagering requirements must be met within 30 days of receiving the bonus, otherwise the bonus will be cancelled.
77k reserves the right to modify, suspend, or cancel any promotional offer at any time. Advance notice will be given where applicable.
VIP Program and Cashback
77k's VIP program has four tiers, each offering weekly cashback benefits:
- Bronze: up to 0.4% weekly cashback.
- Silver: up to 0.8% weekly cashback.
- Gold: up to 1.1% weekly cashback.
- Platinum: up to 1.5% weekly cashback.
You can move up to a higher VIP tier based on regular activity and play. Cashback is credited to your balance every Monday.
Gaming Code of Conduct
Fair Play Policy
77k is committed to maintaining a fair and transparent gaming environment. The following behaviour is strictly prohibited:
- Playing using any software, bots, or automation tools.
- Attempting to gain bonus benefits through multiple accounts.
- Any form of manipulation or fraud against other players or the platform.
- Attempting to hack the platform's systems or gain unauthorised access.
If any such activity is detected, the account will be closed immediately and all earned funds may be forfeited.
Technical Issues and Errors
If a game result is affected by a technical error, server problem, or disconnection, 77k follows the policy below:
- Abnormal winnings or bonuses resulting from an error may be cancelled.
- Bets lost due to internet connection issues may not be recoverable.
- For any technical issue, contact support immediately.
Responsibility and Privacy
Responsible Gambling
77k places the highest priority on responsible gaming. We believe gaming is a form of entertainment — never a solution to financial problems.
- You can set personal deposit limits.
- A temporary account break (cooling-off period) is available if needed.
- There is an option to join a voluntary self-exclusion program.
- The support team will assist with any help related to gambling addiction.
For more information, visit our Responsible Gaming page.
Personal Data Protection
77k's policies on the collection, storage, and use of your personal data are described in detail in our privacy policy.
- All personal data is protected by SSL encryption technology.
- Your information is not sold to third parties.
- Information may be shared with relevant authorities where required by law.
For more details, visit the Privacy Policy page.
Limitation of Liability
77k will not be held liable under any circumstances for the following:
- Loss or missed bets caused by internet connection interruptions.
- Delays or issues caused by third-party payment processors.
- Unauthorised access to an account due to user negligence.
- Service disruption due to natural disasters, cyberattacks, or other unforeseeable circumstances.
Amendments and Contact
Amendment of Terms
77k reserves the right to amend these terms and conditions at any time. In the event of changes:
- Registered users will be notified by email of significant changes.
- Amended terms will take effect from the date of publication.
- Continued use of the platform after any changes will be considered acceptance of the new terms.
- Visit this page regularly to stay informed of updates.
Dispute Resolution
For any dispute or complaint, please contact the 77k support team first. We believe most issues can be resolved through direct communication.
- An initial response is generally provided within 72 hours of receiving a complaint.
- Complex matters may take a little more time to resolve.
- In all disputes, 77k's final decision shall be considered binding.
Contact Us
If you have any questions about these terms and conditions, please contact us:
- 24/7 Live Chat: For instant support at any time.
- Email: [email protected]
Our support team is available in Bengali 7 days a week, 24 hours a day, ready to assist you.