77k's Privacy Policy
Your personal information is our highest priority. This policy describes in detail how 77k collects, uses, and keeps your information secure.
Table of Contents
- 1. Types of Information Collected
- 2. How Information Is Collected
- 3. Purpose of Using Information
- 4. Information Storage and Security
- 5. Information Disclosure and Third Parties
- 6. Cookies and Tracking Technologies
- 7. Your Rights and Controls
- 8. Children's Privacy
- 9. Data Retention Period
- 10. Policy Changes
- 11. Contact
1 Types of Information Collected
When you create an account on the 77k platform and use our services, we collect various types of information. This information is broadly divided into two categories — information you provide and information collected automatically.
1.1 Personal Identity Information
When you register with 77k or complete account verification (KYC), you may be required to provide the following information:
- Full name and date of birth
- Valid email address
- Mobile phone number
- National ID card or passport number (for verification)
- Permanent address
1.2 Financial Information
To process deposits or withdrawals, you will need to provide certain payment-related information. 77k handles transactions through bKash, Nagad, Rocket, Upay, and bank transfer. This process may require your mobile banking number or bank account details. We never store full card numbers or banking passwords.
1.3 Technical Information
The following technical information may be collected automatically while you use the platform:
- IP address and geographic location (at an approximate level)
- Browser type and version
- Device type and operating system
- Date, time, and session duration of platform access
- Pages visited and click-through information
- Referral URL (if you arrived via a link)
2 How Information Is Collected
77k collects user information through various methods. A detailed description of each method is provided below.
2.1 Information Provided Directly
When you knowingly provide information on our platform — such as when filling out a registration form, uploading identity verification documents, requesting a deposit or withdrawal, or contacting our support team — that information is collected directly.
2.2 Automatic Collection
While you use the platform, information is collected automatically through cookies, log files, web beacons, and similar technologies. This information is used to improve the platform's performance and keep the user experience secure.
2.3 Information Received from Third Parties
In some cases, information may be verified through authorised third parties for the purpose of identity verification and fraud prevention. This process is carried out in a fully lawful and secure manner.
3 Purpose of Using Information
We use the information collected only for the following legitimate purposes. Information is not used for any purpose outside this privacy policy.
- Account Management: To create, verify, and maintain your 77k account.
- Service Delivery: To smoothly operate all platform services including betting, casino games, deposits, and withdrawals.
- Security Assurance: To prevent unauthorised access, fraud, money laundering, and other illegal activities.
- Customer Support: To resolve your questions, complaints, and requests quickly and effectively.
- Responsible Gambling: To identify potentially problematic usage patterns and ensure a responsible gaming environment.
- Legal Compliance: To fulfil record-keeping and reporting obligations under applicable laws and regulations.
- Platform Improvement: For analytical purposes to further improve the user experience and develop new services.
- Communication: To inform you about account activity, promotions (subject to consent), and important policy changes.
4 Information Storage and Security
77k follows industry-standard technical and administrative measures to keep your information secure. Our security framework consists of the following layers.
4.1 Encryption and Technical Security
All data exchanged between our platform and your browser is protected through SSL (Secure Sockets Layer) encryption technology. Sensitive information, particularly data related to financial transactions, is stored with high-level encryption.
4.2 Access Control
Only those staff members who need the information to carry out their responsibilities can access your personal data. They work under strict confidentiality agreements and receive regular training on data protection.
4.3 Security Reviews
Our security team regularly reviews systems and conducts security tests to identify potential vulnerabilities. In any security incident, we take prompt action and notify affected users where necessary.
4.4 User Responsibility
You also have certain responsibilities in ensuring the security of your account. Always keep your password confidential, use a strong password, and never share your login details with anyone. If you notice any suspicious activity, notify our support team immediately.
5 Information Disclosure and Third Parties
77k may share your personal information with third parties only in very limited circumstances and solely under the following conditions.
5.1 Service Provider Partners
Some trusted third parties are engaged to operate 77k's services, such as payment processors, identity verification services, and technology support providers. These partners are given access only to the information necessary to carry out specific tasks and are obligated to comply with our privacy standards.
5.2 Legal Obligations
Disclosing information may form part of our legal duty in response to legal proceedings, court orders, or lawful directions from competent authorities. In such cases, we will provide only the minimum information required.
5.3 Business Transfers
In the event of a business merger, acquisition, or restructuring, user information may be transferred. In such circumstances, we will notify you in advance, and the new entity will be required to maintain standards consistent with this privacy policy.
5.4 With Your Consent
Outside of the above, your information will never be disclosed without your explicit consent.
6 Cookies and Tracking Technologies
77k uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions properly.
6.1 Essential Cookies
These cookies are necessary for the platform's core functionality. They are used to maintain your login session, carry out security verification, and keep basic services active. Disabling these cookies will prevent the platform from working correctly.
6.2 Functionality Cookies
These cookies are used to remember your preferences and settings, such as language selection and display preferences. They make your experience more personalised.
6.3 Analytical Cookies
These cookies are used to analyse usage patterns on the platform and improve the quality of services. The information collected is generally in anonymous or aggregated form.
6.4 Managing Cookies
You can control or reject cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may disrupt some important platform functionality.
7 Your Rights and Controls
You have the following rights over your personal information at 77k. We fully respect these rights and strive to fulfil your requests as quickly as possible.
7.1 Right to Know
You have the right to know what kind of information we hold about you. By contacting our support team, you can request a copy of the information we have stored about you.
7.2 Right to Correction
If any information in your account is incorrect or incomplete, you have the right to have it corrected. This change can be made through account settings or via the support team.
7.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or the need to resolve ongoing disputes.
7.4 Right to Object to Processing
You have the right to object to your information being used for marketing communications. You can unsubscribe from any promotional messages at any time.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via 24/7 live chat or by email. We will do our best to respond as quickly as possible.
8 Children's Privacy
77k is an adult entertainment platform. This platform operates exclusively for individuals aged 21 and above.
We do not knowingly collect personal information from any individual under the age of 21. Age is verified during the registration process and appropriate measures are taken to prevent access by minors.
If information reaches us indicating that a minor has created an account, we will immediately take steps to close that account and delete all associated information.
9 Data Retention Period
Your personal information is stored only for as long as it is needed. The retention period depends on the type of information and applicable legal obligations.
9.1 Information for Active Accounts
All relevant information is retained for as long as your account remains active. This is necessary for service delivery and account security.
9.2 Information for Closed Accounts
Even after an account is closed, some information may be retained for a specified period. This is done for the purposes of legal compliance, dispute resolution, and fraud prevention.
9.3 Financial Transaction Records
Records related to financial transactions are retained in accordance with applicable legal requirements. These records are important for audit, tax, and regulatory purposes.
10 Policy Changes
We may update this privacy policy from time to time. This policy may be revised in response to service improvements, legal changes, or changes in business operations.
For any significant changes, we will notify you in advance via email or a notification on the platform. Continued use of the platform after the changes will be considered your acceptance of the new terms.
The "Last Updated" date shown at the top of this page indicates when the most recent changes were made. We recommend that you review this policy regularly.
11 Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our data protection team will consider your request with the highest priority.
Live Chat: 24/7 support — for instant assistance in Bengali
Email: [email protected]
We will try to respond as quickly as possible after verifying your identity. Ensuring your data protection rights is our highest priority.